Obligo charges a fee for the use of our deposit-free service (which allows you to keep your security deposit cash or apply your existing deposit to rent). Because this fee covers the use of our deposit-free qualification and platform, it’s nonrefundable. (Learn more about why living deposit-free is financially smart for renters here.)
The service fee is based on a few factors, including the amount of the security requirement. It is typically paid upfront for the initial term of your lease (up to 12 months). If you renew your lease, you will be charged a second upfront service fee for 12 months, unless you opt into monthly payments. The service fee does not cover any charges your property manager may determine at the end of your lease (e.g. for damages or missed rent).
Questions? Contact our team at support@myobligo.com. If you’re currently an Obligo renter, you can also login and chat live with a support agent!